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Community Contact Visits

Information - Community Based Contact Visits

Community-Based Contact Visits - Preparation before the visit

  • Speak to your children in a positive manner about the upcoming visit. 

  • Confirm your attendance prior to the visit.

  • We know starting visits can bring about all sorts of emotions. Try to think about things that help you stay calm. For example, deep breathing, music, exercise.

  • Make sure you know where to go and plan and how to get there.

  • Make sure you know where we are located and how you will be getting here.

  • Consider traffic and other delays that may present themselves which may lead you to leave earlier.

  • If you are dropping children off for their visit, think about what you can do during that time. If you are feeling overwhelmed, it can help to keep busy.

  • Plan and prepare what to take with you: favourite books and toys, food, drinks, sunscreen, nappies, hats etc.

  • If you are dropping off the children please avoid the area where the visit is taking place unless you have prior arrangements to support your children.

  • As families start to build trust and feel confident that visits are progressing well or are moderate to low-risk, some families move their visits to be in the community. Other families may decide to visit each other in the community from the start.

  • A supervisor will support children, observe and monitor the interactions between all parties. To facilitate community visits, we assess locations for accessibility, risks and distance. We talk to the adults involved and seek their feedback about community visits.

  • We do not carry toys to a community visit. It is up to the visiting parent or adult to bring equipment, food, and supplies much like you would do for a day out at a picnic. You might also like to arrange to visit a place that provides entertainment. In these cases, the visiting adult will also be responsible for costs of entry including that of staff.

  • A supervisor will record observations which will be presented in a report. The information in the report is factual and contains details about what the supervisor observes. 

  • When the visit is coming to an end, the supervisor will let the visiting parent know it is time to start packing up and get ready to say goodbye.

Community-Based Contact Visits - Things to do

  • We encourage adults to involve children in deciding what activities they would enjoy next time they see you. Please be mindful to only provide children realistic choices that take the following into consideration:

    • Can the supervisor see and hear all interactions between the children and parent?​

    • Is it likely to be agreeable by both parents?

    • Can you financially afford the outing?

    • Do you have enough time to do and enjoy the activity during the outing?

    • Are both the parents and supervisor able to get to the location?

  • Some community based ideas include:

    • Parks, Playgrounds and Picnic areas​

    • Shopping Centres

    • Family Visits such as grandparents

    • Activitity centres such as indoor play centres, mini golf, ten-pin bowling, zoo trips, theme parks

    • Sporting events

    • Play sport

OPENING HOURS

Mon - Fri: 8am - 8pm
Sat: 9am - 8pm
Sun: 9am - 8pm
Public Holidays 9am - 6pm

+61 0414 328 424

directors@svn.net.au

©2026 by Supervised Visitation Network. 

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Baby's Grasp

WHAT PEOPLE SAY

David,

I'm the father of an amazing 2-year-old girl. When my ex-wife relationship ended with an ADVO and requested supervised contact to see my daughter, I was outraged that conflict resulting from our marriage breakdown resulted in a request for supervised contact to see my daughter. I found SVN to be very professional, understanding, and willing to help establish a contact visit within a week. As a bonus, they were the most affordable option.

​

The supervisor had an extensive background in social services who remained very supportive throughout the months of supervision. She had a fantastic ability to melt into the background allowing my daughter and me to reconnect. Her report-writing skills were unbiased and accurate, capturing the connection between myself and my daughter.

 

I can't thank you enough for your support during a highly stressful period of my life. 

Linda

Frustrated by the lack of accurate reporting and being micromanaged during contact supervision, I decided to change companies. I was initially apprehensive as I was worried about how it will appear in court. However, after making the change, I had no regrets as the service's professionalism allowed me the space to reconnect with my son. The supervisor's professionalism extended to her accurate reports and support during the road bumps associated with the challenges of supervised contact. 

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My advice is to ensure you choose a company committed to supporting families reunite and provides unbiased and accurate reporting, given their importance in assessing your capacity to progress to being unsupervised.

 

Thank you SVN, I couldn't have got through this period of supervision without your support. 

Carito

We have been delighted with the service SVN provided iWe have been delighted with the service SVN provided in supporting my ex-husband to reunite with our two children. It was challenging for all of us, given he hadn't seen our children for well over six months. After reviewing several companies, we selected SVN based on their ability to accurately capture and address my concerns and their commitment to providing the same supervisor when possible, allowing us to build a rapport with the supervisor.

 

Their professionalism was apparent when we experienced several issues during the visitations; the supervisor was able to provide the support required for my exhusband to reestablish his connection with our children. The supervisor was always on time and provided accurate and detailed reports. I valued their service as it allowed me to feel comfortable; my children were being supervised at all times by a competent supervisor.

 

Thank you, SVN.

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