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NO WAITLIST — NEW REFERRALS WELCOME

New referrals welcome. Contact SVN to discuss available times.

Australia Children’s Contact Association Inc

ACCSA supports Children’s Contact Services through sector-specific training, information sharing, networking and advocacy. It also provides guidance for professionals referring families to these services.

CCS Referral Checklist

Children’s Contact Services (CCS) aim to minimise a child’s exposure to conflictual or unsafe situations. They provide a safe, neutral and child focused service for supervised visits and changeovers to occur between children and their parents and other significant persons in the child’s life. ACCSA advocates that the emotional and physical safety of all involved in the process of using a CCS is of primary importance.

Key considerations before making a referral

The following checklist outlines the key considerations when referring a family to a Children’s Contact Service (CCS):

  • The service undertakes a full intake and risk assessment prior to service delivery in every instance. (This would include interviewing both parents)

  • The service undertakes a child familiarisation /child orientation session prior to any service commencement in every instance.

  • The service will only proceed with service delivery if the assessment and child orientation provide evidence that it is safe for the child, adults and staff to do so.

  • The service will only proceed with service delivery if the service has the staffing capability and capacity to safely do so.

  • The service staff are suitably qualified and trained.

  • The venue is one which is suitable to the level of assessed risk involved.

  • The referral made is consistent with the CCS’s operating hours and service capacity

  • The CCS referred to is the closest CCS to where the child resides.

  • The “Model Orders for Supervised Visits and Changeovers at a Children’s Contact Service” have been used to formulate the referral.

OPENING HOURS

Mon - Fri: 8am - 8pm
Sat: 9am - 8pm
Sun: 9am - 8pm
Public Holidays 9am - 6pm

+61 0414 328 424

directors@svn.net.au

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Baby's Grasp

CLIENT FEEDBACK

SUPERVISED PARENT
MAY 2026

“The supervisor was calm, respectful, and very good with the children.”

RESIDENTIAL PARENT
FEBRUARY 2026

“The whole visit felt safe, structured, and easy for the kids.”

SUPERVISED PARENT
OCTOBER 2026

“I appreciate your integrity and pragmatism.”

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