Centre Visits

Information - Centre Visits - Northern Beaches

Centre Visits - Preparation before visit

  • Speak to your children about the upcoming visit. Remember to keep the conversation positive to assist your children to feel comfortable about the visit.

  • Confirm your attendance prior to your appointment.

  • We know the first few visits can be emotional. It may help to think about things that can help you stay calm like, deep breathing, music, exercise.

  • Make sure you know where we are located and how you will be getting here.

  • Consider traffic and other delays that may present themselves which may lead you to leave earlier.

  • If you are dropping children off for their visit, think about what you can do during that time. If you are feeling overwhelmed, it can help to keep busy.

  • Plan and prepare what to take with you: favourite books and toys, food, drinks, sunscreen, nappies, hats etc.

Centre Visits - During the visit

During your visit, children can have a fun time playing and spending time with the person or people you do not live with or do not see very often. Our primary concern is the children. Our staff will observe their interactions and behaviour and will step in to assist and support them if required.

The Contact Centre environment has resources, toys and equipment that are available for those using this space. Some children and parents like to bring toys or equipment to do a special activity together. An example of this is a scrapbook of drawings and photos of the time they spend together.

The Contact Centre has toilets and a kitchenette. The supervisor will record observations of the visit in a report. The information in the report is factual and contains details about what our supervisor will see and hear. 

When the visit is coming to an end our staff will let the visiting parent know it is time to start packing up and to get ready to say goodbye.